Privacy Policy

When you register for our learning programs or contact us, we collect certain information to provide you with a personalized educational experience. This isn't about gathering data for the sake of it—we only ask for what we genuinely need.

Personal Identification Information

We collect basic details like your name, email address, phone number, and mailing address. If you're signing up for a course, we'll also ask about your current investment knowledge level and learning goals. This helps us match you with appropriate content.

Technical Information

Our website automatically collects certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this to improve site performance and understand what content resonates with learners.

Learning Progress Data

As you work through our courses, we track your progress, quiz results, and completion status. This data stays private to you and our education team—we use it to provide relevant support and suggest next steps in your learning journey.

Every piece of information we collect serves a specific purpose. We don't believe in hoarding data or using it for purposes you didn't agree to.

We never sell your personal information to third parties. Period. And we don't use your data for targeted advertising outside our own educational offerings.

Protecting your information is something we take seriously. We've implemented multiple security layers to keep your data safe from unauthorized access, disclosure, or misuse.

Technical Safeguards

All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols. Our databases are protected by firewalls and access controls that limit who can view your information.

Access Controls

Only authorized Dyrondex team members who need access to perform their job functions can view your personal data. All staff members undergo privacy training and are bound by confidentiality agreements.

Regular Security Audits

We conduct regular security assessments to identify and address potential vulnerabilities. Our systems are monitored continuously for suspicious activity.

As a Canadian organization, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). This gives you specific rights regarding your personal data.

How to Exercise Your Rights

To make any of these requests, send an email to [email protected] with "Privacy Request" in the subject line. Include your full name and the email address associated with your account. We'll verify your identity and respond within 30 days.

We keep your information within Dyrondex as much as possible. But there are a few situations where we need to share limited data with trusted third parties.

Service Providers

We work with companies that help us deliver our services—like email platforms for course communications and payment processors for handling tuition. These providers only get access to the specific information they need to perform their function, and they're contractually obligated to protect your data.

Legal Requirements

If required by law or legal process, we may need to disclose your information to government authorities or law enforcement. We'll only provide what's legally required and will notify you when possible.

Business Transfers

If Dyrondex is acquired or merges with another company, your information would be transferred as part of that transaction. You'd be notified in advance, and the new entity would be bound by this privacy policy.

We don't keep your information indefinitely. Our retention periods are based on legitimate business needs and legal requirements.

• Active student records are maintained for the duration of your enrollment plus three years after completion
• Financial records are kept for seven years in compliance with Canadian tax regulations
• Marketing communication preferences are stored until you unsubscribe or request deletion
• Technical logs and analytics data are typically retained for 18 months

After these periods, we securely delete or anonymize your information. If you close your account, most personal data is deleted within 90 days, though some records may need to be retained for legal compliance.

Our website uses cookies—small text files stored on your device—to remember your preferences and understand how you use our site. You can control cookie settings through your browser.

Essential Cookies

These are necessary for basic site functionality, like keeping you logged in as you navigate between pages. You can't disable these and still use the site effectively.

Analytics Cookies

We use analytics tools to understand which pages are most helpful and where learners might be getting stuck. This helps us improve the educational experience. These cookies don't identify you personally.

Preference Cookies

These remember choices you make—like whether you prefer video or text-based lessons—so we can customize your experience on future visits.

Our investment education programs are designed for adults. We don't knowingly collect information from anyone under 18 years old. If we discover we've inadvertently collected data from a minor, we'll delete it promptly.

If you're a parent who believes your child has provided us with personal information, please contact us immediately so we can remove it from our systems.

Privacy practices evolve, and so does this policy. We review and update it periodically to reflect changes in our services, technology, or legal requirements.

When we make significant changes, we'll notify you by email and post an updated version on our website with a new "Last Updated" date. Continuing to use our services after changes take effect means you accept the updated policy.

We encourage you to review this page occasionally to stay informed about how we protect your information.